Job Description – Software Specialist Designation: Software Specialist Department: Technical Support Reporting Authority: Team Leader Position Based Out of: Mumbai Working Hours: 24/7 (Primarily Night Shift) Compensation: Best in the Industry Job & Company Brief: Company is a private medical software company & an established leader in the ambulatory Electronic Medical Records (EMR) and Practice Management (PM) industry. We development & support our application around the clock, with more than 50,000 provider using EMR all across United States of America. Our Clients interact with the support staff via phone or our website. All their issues/problem while using the application is logged in as cases and are worked upon by the support TAM’s. Roles and Responsibilities A Software Specialist – Technical Support will be the Technical Account Manager for all company clients assigned to him/her. He/she will be responsible for providing technical assistance to...
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