- Be the point of contact for clients/customers.
- Understand application change requirements from Clients and customize applications based on the scope and design of the solution.
- Investigate and troubleshoot / resolve the problems (software product / application related queries) faced by the users / clients.
- Provide product support / responses within agreed time limits to the client and log all client interaction (mails and communication).
Candidate must possess/have:
- at least a diploma / degree in any stream.
- 0 - 6 month's of relevant experience.
- knowledge of SQL Query writing and Java / J2EE (Core Java, JSP, Servlets, JDBC)
- good analytical and communication skills.
- be willing to work in shifts as & when required
Candidates meeting with the requirement are requested to WALK-IN for an objective technical test and interview, with a hard copy of their updated resume on either of the working days detailed below:
Date: Tuesday, 12th April, 2011 - Friday, 15th April, 2011
Time: Between 10.30 a.m. and 4.30 p.m.
Contact Person: Mr. Nishant Kundalia
Venue/Our Office Address
InteractCRM
538 - 539, 5th Floor,
Laxmi Plaza,
Laxmi Industrial Estate,
New Link Road,
Andheri (W)
Mumbai: 400053.
Logistics / Directions:
The following means of transport are available from Andheri Station (W):
Bus No: 235 / 242 / 259 / 268 / 533; Bus Fare: Rs.6 /-
Rickshaw fare: Rs.30/- (Approx)
Laxmi Industrial Estate is about 15 minutes drive from Andheri Station (W).
Candidates who have appeared for an interview recently (in the last six months) need not apply / attend the interview.
Selection process:
Candidate/s will have to initially undergo an objective technical written test.
The short listed candidates will subsequently be interviewed by HR and the technical team.
Company Details [InteractCRM] 
InteractCRM is a dedicated Contact Center/CRM products and solutions company based in India/USA/EMEA, consulting with customers across markets in APAC, Europe and the USA. Using our 3I-CRM Relationship Framework, we deliver professional services that span the entire breadth of our customers? CRM/Call center requirements.
We provide Multi Channel Contact Center Solutions, Interactive Self Service Solutions, Customer Service & Sales Force Automation Applications and Campaign Management solutions to our customers. Our Solutions are designed and built using the technology platform of leading Global CRM vendors such as AVAYA Inc.
To achieve our aggressive growth plan, we are expanding our core consulting team and invite software professionals with strong technical background and qualification to join us in our drive to success.
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