Zycus, (www.zycus.com) the world leader in Spend Management solutions
and one of the most successful software product companies from India is
urgently looking for BCA and BSC IT Freshers for Technical Support Executive
position at Mumbai office.
We are conducting a walk in interview process on 25th September, 2012
(Tuesday). Please find below the job description and other details:
Candidates willing to come are requested to send a confirmation email to
kritika.kaushik@zycus.com keeping the subject line of this email the same.
Time slot: 12.30 pm
Venue details:
Zycus Infotech Pvt. Ltd
B-507 Floral Deck Plaza,
Near Good luck Restaraunt, MIDC,
Andheri East,
Mumbai 400 093.
Landmark : Opp ICICI bank
Instructions
1. You are requested to carry a hard copy of your resume along.
2. You do not need a confirmation from our side to attend the interview
process. Just walk in with a hard copy of your Resume.
About the Job Profile:
Position: Technical Support Executive
Job Description:
• Customer interaction in US / Europe / Asia Pacific (large companies like
DuPont, 3M, Alcoa, Maersk, Citigroup, Siemens, etc.).
• Troubleshooting and technical issue resolution (remote) for Enterprise
scale Zycus softwares.
• Interacting with Procurement team members at the customer’s end.
• Training Buyers and Suppliers on how to use Zycus solutions.
• Ensuring that the Suppliers participate in the events scheduled.
• Provide convincing responses to customers and elicit positive feedback.
• Achieve responsiveness objectives as laid down.
• Proactive communication with customers to understand if the solution is
working as implemented.
• Proactive software maintenance remotely to identify potential issues.
• Provide feedback to implementation team / product management on the
Features / improvements needed in the software / solution.
Skills Required:
• Excellent communication skills are a must (email, telephonic)
• Should have basic knowledge of Computer Troubleshooting
• Rotational Shift including Night Shift
CTC to be Offered : 3.2 LPA
Location: Mumbai
Education: Any Graduate
Regards,
Kritika Kaushik
Human Resource
Zycus Inc.
and one of the most successful software product companies from India is
urgently looking for BCA and BSC IT Freshers for Technical Support Executive
position at Mumbai office.
We are conducting a walk in interview process on 25th September, 2012
(Tuesday). Please find below the job description and other details:
Candidates willing to come are requested to send a confirmation email to
kritika.kaushik@zycus.com keeping the subject line of this email the same.
Time slot: 12.30 pm
Venue details:
Zycus Infotech Pvt. Ltd
B-507 Floral Deck Plaza,
Near Good luck Restaraunt, MIDC,
Andheri East,
Mumbai 400 093.
Landmark : Opp ICICI bank
Instructions
1. You are requested to carry a hard copy of your resume along.
2. You do not need a confirmation from our side to attend the interview
process. Just walk in with a hard copy of your Resume.
About the Job Profile:
Position: Technical Support Executive
Job Description:
• Customer interaction in US / Europe / Asia Pacific (large companies like
DuPont, 3M, Alcoa, Maersk, Citigroup, Siemens, etc.).
• Troubleshooting and technical issue resolution (remote) for Enterprise
scale Zycus softwares.
• Interacting with Procurement team members at the customer’s end.
• Training Buyers and Suppliers on how to use Zycus solutions.
• Ensuring that the Suppliers participate in the events scheduled.
• Provide convincing responses to customers and elicit positive feedback.
• Achieve responsiveness objectives as laid down.
• Proactive communication with customers to understand if the solution is
working as implemented.
• Proactive software maintenance remotely to identify potential issues.
• Provide feedback to implementation team / product management on the
Features / improvements needed in the software / solution.
Skills Required:
• Excellent communication skills are a must (email, telephonic)
• Should have basic knowledge of Computer Troubleshooting
• Rotational Shift including Night Shift
CTC to be Offered : 3.2 LPA
Location: Mumbai
Education: Any Graduate
Regards,
Kritika Kaushik
Human Resource
Zycus Inc.
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